We were recently reading the 2017 Deloitte Global Human Capital Survey, and it offered interesting insights into how the nature of work is changing. The workplace is already looking different both in the United States and Canada and in other countries around the world. We like to think that it is because we live in the digital era, but it’s really more than that. The future of tech, which is already underway, is changing so much that we can’t keep up.
Jobs of the Future
A simple way to think of the jobs of the future is that they will be increasingly connected to the world of tech, which includes the evolution of more IoT-style digital and mobile apps. People will want to keep being connected to the Internet for their lifestyles, and that will extend to their work lives and personal lives. They will be doing jobs that don’t exist yet, whereas many of the jobs that people perform now will become extinct. What’s more, the career that any person will have with an organization, according to this human capital survey, is going to last about five years or less. Most workers will have multiple careers of a short span within their lifetime.
Examples of How Tech is Changing the Workplace
Here, we want to consider two ways that tech is changing the workplace. One way involves the kind of work that people do and how they learn. A second way involves the use of people in more flexible ways.
#1. Employee Learning
According to the 2017 survey by Deloitte, people will want to receive learning from their employer that will last them that length of time. Remember, the maximum career would be about five years. That being said, they would want it to be a quick form of learning, usually gained through a mobile app. They want to learn that skill because it will quickly be forgotten when they learn new skills. They don’t know when they learn the first skill what their future roles will look like in their organization. Deloitte gives the example that software developers must be able to learn entirely new skills every 12 to 15 months. https://www.pagerduty.com/features/post-mortems/
#2. Flexible Work Schemes
The survey also shows that workers will be increasingly mobile. They may not necessarily work as freelancers or consultants, but they will be telecommuting and participating more frequently in flexible work teams. This means that having access to an Internet connection and using a computer or a mobile device to perform tasks will become more important. Most people will be knowledge workers, and they will constantly learn how to use new technologies so they can do the jobs of the future. Artificial intelligence will continue to assume more of the jobs that employees do now, which will make current jobs obsolete. This means that flexible workers will also have to become better at interpreting information that AI software collects and then make decisions. They will be accountable for managing more information resources. Without constantly brushing up on skills from wherever they are, knowledge workers will not keep pace with the demand for humans who know tech.